Contact Us
Have a question about one of our reviews, a correction to flag, or feedback on how we cover US online casinos? This page tells you the best way to reach the editorial team at Real Money Casino on sportsdiscovery.net.
Get in Touch
You can reach us by email at [email protected]. We read every message and aim to respond within 48 hours on business days. If your query is time-sensitive, please include a clear subject line so we can prioritise it.
What We Can Help With
- Review accuracy: If you believe a detail in one of our casino write-ups is out of date or incorrect, please tell us. Include the page URL and the specific claim you'd like us to check.
- Reader experience reports: We welcome first-hand accounts from players — positive or negative — that help us keep our assessments grounded in real use.
- Editorial suggestions: Is there a topic, casino, or question about US online gambling you'd like us to cover? We're always looking to improve our coverage.
- Partnership and business enquiries: Commercial enquiries should be sent to the same address with "Partnership" in the subject line.
- Responsible gambling concerns: If you or someone you know is experiencing difficulties related to gambling, please visit our responsible gambling page for support resources and self-exclusion tools before reaching out to us — specialist organisations can help faster than we can.
What We Are — and What We Are Not
Real Money Casino is an independent comparison and review site. We research and publish information about online casinos available to US residents; we do not operate any of the casinos listed, process payments, or manage player accounts. If you have a dispute with a specific casino — a pending withdrawal, a bonus query, or an account issue — you need to contact that casino's own customer support team directly.
Our editorial team can note recurring complaints and factor them into future reviews, but we cannot intervene in individual player accounts or act as a mediator.
Corrections and Editorial Standards
Our reviews are based on desk research and publicly available information, verified against operator terms and third-party sources. We update pages when material facts change. If you spot an error — a changed bonus term, an outdated payment method, or a licensing detail that no longer applies — please email us with the page URL and a brief description of what needs changing. We take accuracy seriously and will investigate every flagged item.
You can read more about how we approach our work on the About Us page, and our editorial and affiliate disclosure is set out in our Terms and Conditions.
Response Times
| Type of enquiry | Expected response time |
|---|---|
| General questions and feedback | Within 48 hours (business days) |
| Factual corrections | Within 48 hours; review completed within 5 business days |
| Partnership and business enquiries | Within 3–5 business days |
| Responsible gambling referrals | Please use specialist services listed on our responsible gambling page for the fastest support |
A Note on Responsible Gambling
If gambling has stopped being enjoyable or is affecting your finances, relationships or wellbeing, please seek help sooner rather than later. The National Problem Gambling Helpline is available 24/7 at 1-800-522-4700. Our responsible gambling page lists further resources, including state-level self-exclusion programmes and spending-limit tools offered by individual platforms.